Savings & Deposits
Loans
Digital Banking
Other Services
About Us
CAREERS

Oriental Bank is where great ideas happen.

And together, we’re channeling them into impactful work and a purposeful career.

Life at Oriental Bank

A Great Place to Grow

We’re committed to creating an open and inclusive environment, one where people share ideas and learn from each other, helping knowledge to spread throughout the Bank. You’ll find a lot of opportunities at Oriental Bank for structured training and development, where we provide a workplace culture that is ideal to cultivate personal growth. We want you to explore new avenues, discover innovative ways to work and to find the best solutions for our customers in the process.

We Care About You

At Oriental Bank, you can bring the real you to work. Our different backgrounds and experiences aren’t just accepted at Oriental Bank, they’re celebrated. With a commitment to diversity and inclusion, we support one another so you can be your best self.

Join the team that makes great ideas happen today!

Overall Responsibilities:

The Assistant Manager, Product Development & Digital Solutions, will be responsible for implementation of project initiatives for new products & services including digital products, development of new or enhanced process which is cost saving, faster, user friendly and easy.

The key role is to minimize operational risk by working closely with Banking Operations Team in developing readily available policy/procedure/user guide for delivering to Frontlines including digital products for both Retail and Corporate Business.

Requirements:

  • Minimum 5 years of working experience in similar role.
  • A recognized university degree in banking & finance or its equivalent.
  • Proficient in English. Knowledge in Mandarin language would be advantageous.
  • Effective presentation and communication skills, good at social-networking.
  • Team player, strong leadership, management & interpersonal skills.
  • Pleasant, hardworking & enthusiastic character.

Overall Responsibilities:

Officer, Call Centre & Authorization will handle inbound enquiries from customers on banking products and services within SLA, understand customers' needs and provide 1st call resolutions, solicit customer feedback, identify problem trends and recommend improvement actions and process waivers within the SLA.

Requirements:

  • A recognized Degree with at least 2-year experience in customer service area,
  • preferably in the financial services industry.
  • Sound knowledge in leveraging and analyzing information.
  • Ability to multi-task and strong organization skills is essential.
  • Good communication skills and a strong team player.
  • Fluent in verbal and written English.
  • Strong communication and interpersonal skills.
  • Strong ability to negotiate and build relationship.
  • Computer literacy in MS Word, Excel and Power Point

Overall Responsibilities:

  • Design and promote the Bank’s Product and Services on the digital platform.
  • Develop, manage and Optimize content for the website and social media networking channels as well as indoor advertising such as LED, ATM screen, etc.
  • Design the UI/UX for a broad range of digital marketing deliverable: landing pages, web sites/applications, mobile apps, and more and test them amongst focus groups.
  • Create video tutorials as well as a short video promoting the Bank’s product and services etc.
  • Create artwork for promotion on the digital platform and door-to-door marketing material in consultant with Product Development and Business Development team.  
     

Requirements:

  • Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
  • Proven experience as a graphic designer, UI/UX Designer, or in a similar role.
  • Proficiency in design software such as Adobe Creative.
  • Emerging device software as a UX visual designer, interaction designer, information architect, or similar role.
  • Excellent visual design skills with a strong understanding of layout, typography, video, and color theory.
  • Ability to work independently and as part of a team.

 

Overall Responsibilities:

  • Conduct training and prepare customer support centre representatives to respond to customer questions, complaints and troubleshoot problems with services or product.
  • Ensure officers/executives understand and comply with all customer support centre objectives, performance standards, and policies.
  • Answer staff questions regarding best practices or difficult calls.
  • Identify operational issues and suggesting possible improvements.
  • Prepare reports and analyse data to assist management as they determine customer support centre goals.

Requirements:

  • Bachelor’s degree in Banking & Finance, Economics, or Business Administration is required
  • Must be prepared to work on rotating shifts.
  • Fresh graduates are encouraged to apply
  • Computer literacy i.e. Khmer and English Typing, MS Word, Excel, and Power Point
  • Fluent in speaking and writing English
  • Willing to learn
  • Responsible and diligent

Overall Responsibilities:

  • Operate the daily card operations, such as card application, maintenance form, card embossing, card delivery, card safety handling.
  • Prepare all kind of internal reports relate to card operation.
  • Prepare test case and scenario testing of new and assigned project.
  • Prepare daily card stock, reconciliation, and report to management.
  • Monitor ATM operation including cash refill, cash count and others.
  • Participate in other testing that related to new product of the Bank (Mastercard, Co-Badge Card, ATM etc)

Requirements:

  • Bachelor Degree in Marketing, Finance and Banking sector or related field.
  • Very good knowledge and job experience of banking services for at least 3 years.
  • The priority shall be given to those who have relevant experience.
  • Good at English speaking, writing and listening.
  • Good personal characteristic, including soft, friendly and good communication.
  • Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.

Overall Responsibilities:

  • Assist in reconciling and settling daily card transactions, ensuring that all payments are processed accurately and on time.
  • Collaborate with internal teams, such as operations and accounting, to ensure that settlements align with the bank’s systems and balances.
  • Support line manager to resolve card disputes claims promptly and efficiently.
  • Review disputed transactions for Mastercard scheme.
  • Communicate with cardholders and merchants to obtain necessary documentation and resolve disputes within regulatory timeframes.

Requirements:

  • Bachelor Degree in Marketing, Finance and Banking sector or related field.
  • Very good knowledge and job experience of banking services for at least 3 years.
  • The priority shall be given to those who have relevant experience.
  • Good at English speaking, writing and listening.
  • Good personal characteristic, including soft, friendly and good communication.
  • Computer literacy, including Word, Excel, Power Point, Internet, Khmer typing and English.

Overall Responsibilities:

  • Monitor daily finance operation, payment processing, claim reimbursement, to check internal posting voucher into system, filling, reconciliation, reporting to ensure all job done on time with payment terms.
  • Develop and simplify working process of job responsibility to ensure it will be saved time and quicker.
  • Review and all invoices payment to vendor and claim form to ensure that all billing charge are in order.
  • Reconciliation, all payment expenses with trust account and bank statement.
  • Check daily on the WHT, FBT, Prepaid Rent, Prepaid Insurance, Employee Life Insurance, Advance Payment, Other prepaid expenses & Differed Charge, Sundry Assets, Account Payable, Accrued Tax Payable. 

Requirements:

  • Bachelor’s degree in finance and/or banking, accounting. Completion of some of CFA, ACCA or CPA levels would be considered a strong asset.
  • Demonstrate advanced knowledge in banking laws and practices with at least 1 years of banking experience
  • Demonstrate proficiency in Office productivity tools (e.g. Excel, Word and PowerPoint, SharePoint).
  • Exceptional Excel skills and data analysis. Able to do modelling work on Excel for forecasting and business planning.