Oriental Bank is where great ideas happen.
And together, we’re channeling them into impactful work and a purposeful career.
Life at Oriental Bank
A Great Place to Grow
We’re committed to creating an open and inclusive environment, one where people share ideas and learn from each other, helping knowledge to spread throughout the Bank. You’ll find a lot of opportunities at Oriental Bank for structured training and development, where we provide a workplace culture that is ideal to cultivate personal growth. We want you to explore new avenues, discover innovative ways to work and to find the best solutions for our customers in the process.
We Care About You
At Oriental Bank, you can bring the real you to work. Our different backgrounds and experiences aren’t just accepted at Oriental Bank, they’re celebrated. With a commitment to diversity and inclusion, we support one another so you can be your best self.
Join the team that makes great ideas happen today!
Overall Responsibilities:
The Assistant Manager, Product Development & Digital Solutions, will be responsible for implementation of project initiatives for new products & services including digital products, development of new or enhanced process which is cost saving, faster, user friendly and easy.
The key role is to minimize operational risk by working closely with Banking Operations Team in developing readily available policy/procedure/user guide for delivering to Frontlines including digital products for both Retail and Corporate Business.
Requirements:
Overall Responsibilities:
Officer, Call Centre & Authorization will handle inbound enquiries from customers on banking products and services within SLA, understand customers' needs and provide 1st call resolutions, solicit customer feedback, identify problem trends and recommend improvement actions and process waivers within the SLA.
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Overall Responsibilities:
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Overall Responsibilities:
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Overall Responsibilities:
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Overall Responsibilities:
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Overall Responsibilities:
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